Part-Time Housing Assessment & Data Entry Specialist

This is a part-time position based out of Horizon House corporate office (address is 1033 E Washington St., Indianapolis, IN 46202).

About the role

The CES Assessment Specialist supports the organization’s mission by enrolling individuals and families experiencing homelessness (neighbors) into the Indianapolis Continuum of Care’s Coordinated Entry System (CES).

Responsibilities

• Conduct comprehensive CES assessments using tools and protocols established by the Indianapolis Continuum of Care to determine eligibility and housing prioritization.
• Enroll neighbors into the Coordinated Entry System and provide clear explanation of processes, timelines, and next steps.
• Identify immediate needs and provide appropriate, timely interventions, referrals, and crisis support as required.
• Assist with managing crises and emergencies in collaboration with supervisors, case management, and guest services teams.
• Cookpilot with co-located partners, case managers, and community organizations to obtain, verify, and manage all documentation required for CES participation.
• Maintain ongoing client contact and documentation to ensure CES assessments remain active and compliant with Continuum of Care guidelines.
• Participate in weekly Case Conferencing meetings to represent and advocate for neighbors throughout the housing referral process.
• Maintain accurate, timely electronic and paper client records in compliance with agency policies, CES requirements, and applicable regulations.
• Complete enrollment, update, and exit documentation in accordance with CES standards and timelines.
• Uphold ethical standards, confidentiality requirements, and professional boundaries in all interactions and recordkeeping.
• Complete required agency and community trainings to obtain and maintain CES Assessor certification.
• Assist with training new staff, interns, and community partners as assigned and provide peer support to colleagues.
• Contribute to agency meetings and represent the organization at community meetings as requested.
• Attend required staff meetings, trainings, and professional development activities.
• Perform other related duties as assigned by the supervisor and organizational leadership.

Qualifications

• No degree or credential required.
• Experience working with individuals or families experiencing homelessness, poverty, or housing instability preferred.
• Demonstrated understanding of human behavior and the ability to assess client strengths, needs, and barriers.
• Working knowledge of community resources and housing systems preferred.

Skills

• Proficiency with Microsoft Office, Google, and electronic case management systems.
• Willingness and ability to learn agency-specific databases and tools.
• Strong organizational skills with the ability to manage multiple priorities and meet strict reporting deadlines.
• Strong written and verbal communication skills, including the ability to explain complex processes clearly and compassionately.

Benefits

• Employee Assistance Program (EAP) and free Mental Health Counseling Services
• Robust discount and wellness programming
• Financial education program
• Sabbatical leaves
• Retail planning options with the potential for a generous company match (based on eligible hours) or contribution into the Teachers’ Retirement Fund for eligible employees
• Daily pay options available