Part Time Guest Service Representative-TownePlace Suites Wilmington/Wrightsville Beach

About the role

CMC Hotels offers an opportunity to grow with a company that values its associates. The growth and success of the portfolio depend on the contributions of its associates, who will be recognized, grow, and succeed alongside the company.

Responsibilities

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Aid in reaching monthly brand standard goals in regards to customer service, employee training, and brand recognition.

Requirements

• Previous Marriott experience is highly desired.
• Flexible availability including weekends.
• Self-motivated and capable of working independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation required.
• Must possess solid basic accounting and math skills.
• Comfortable with computers and excellent customer service and communication skills.