Part time Guest Service Associate- Cannabis
Green Meadows · Fitchburg, MA · 3 mo ago
On-siteEducationPart-time
Primary Responsibilities
- Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
- Correctly assist with weighing, packaging, and labeling cannabis products, as required
- Educate customers on the safe use of their selected cannabis products
- Check customers' identification documents to verify that they are of legal age
- Process customers' payments using the dispensary / retail's POS system
- Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research
- Ensure the dispensary is clean and well-organized at all times
- Take inventory of cannabis products and ensure that the sales floor is adequately stocked
- May participate in periodic dispensary cleaning duties including break rooms, bathrooms, sweeping etc.
- Able to review and follow company SOPs based on the CCC Regulations for the State of Massachusetts
- Engage and support GMF’s marketing initiatives
Qualifications
- 1+ years of customer facing experience in the Retail or Hospitality Industries
- Comfortable working with computers, preferably retail POS systems
- Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body
- Preferred: Ability to speak more than one language (preferably Spanish)
Skills
- Foundational understanding of sales and upselling of products
Hours & Conditions
- Must be available to work weekdays, weekends, and holidays
- Adapt schedule to work alongside the changing demands
- Must be and remain compliant with all legal or company regulations for working in the industry
- Must pass all required background checks