Part time Guest Service Associate- Cannabis

Primary Responsibilities

• With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis;
• Correctly assist with weighing, packaging, and labeling cannabis products, as required;
• Educate customers on the safe use of their selected cannabis products;
• Check customers' identification documents to verify that they are of legal age;
• Process customers' payments using the dispensary / retail's POS system;
• Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research;
• Ensure the dispensary is clean and well-organized at all times;
• Take inventory of cannabis products and ensure that the sales floor is adequately stocked.
• Will have periodic dispensary cleaning duties including but not limited to break rooms, bathrooms, sweeping etc.
• May participate in closing activities for the inventory vault area
• Able to review and follow company SOPs which are based on the CCC Regulations for the State of Massachusetts
• Engaging and supporting GMF’s marketing initiatives

Preferred Experience

• 1+ years of customer facing experience in the Retail or Hospitality Industries.
• Comfortable working with computers, preferably retail POS systems.
• Ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body.
• Ability to speak more than one language (preferably Spanish).
• Foundational understanding of sales and upselling of products

Physical

• Work is performed while standing, sitting and/or walking.
• Requires the ability to communicate effectively using speech, vision and hearing.
• Requires the use of hands for simple grasping and fine manipulations.
• Requires bending, squatting, crawling, climbing, reaching.
• Requires the ability to lift, carry, push or pull medium weights, up to 50 pounds

Hours & Conditions

• Must be available to work weekdays, weekends, and holidays. Adapt schedule to work alongside the changing demands.

Other

• Authorization to work in the United States, or the ability to obtain the same.
• Must obtain a State Agent Card.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Must pass all required background checks.