Part-Time Grounds Keeper

About the role

Ensures the physical aspects of the community are maintained and standards are met regarding the grounds, amenities and overall curb appeal and provides support to the service team members.

Responsibilities

• Inspects the community throughout the day to remove litter, debris, and pet droppings and ensure all common areas and amenities are neat and free of litter at all times.
• Removes trash and remaining items from vacant apartments before starting the make-ready process, transfers trash to the dumpster or storage area as applicable, and cleans and maintains storage areas.
• Completes assigned minor and routine service requests as requested by the Service Supervisor and/or Community Manager and assists the make-ready specialist in the turn process.
• Change all locks in accordance with the property’s policy and ensure gates to all pool areas are working according to codes and safety standards.
• Distribute notices and communications to residents as necessary.
• Inform appropriate supervisors of any observed hazard or potentially dangerous situation for residents, team members, guests, and others.
• Demonstrates customer service skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services.

Requirements

• Valid driver’s license to operate a golf cart on the property.
• Ability to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Ability to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
• Ability to work a flexible work schedule, which includes taking “calls” during evenings, weekends, and holidays.

Qualifications

• High School diploma, GED, or related experience and/or training.

Skills

• Demonstrated ability to apply principles of logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other business contacts.
• Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity.