Part- Time Greeter

The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated.

Responsibilities

• Greet all customers as they enter the store in a friendly and outgoing manner.
• Actively promote programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.
• Model our brand standard for customer service by presenting a professional image: adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela's, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.
• Check in all customers' merchandise for return.
• Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Remain aware of all "Special events" in the store and inform customers of details of events, sales, or promotions; provide customers with promotional materials to support special events.
• Ensure entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
• Assist facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP. Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.
• Perform all other duties as assigned.

Qualifications

• Minimum Degree Required: High School Diploma or Equivalent.
• Experience in a customer service environment.

Skills

• Excellent organization skills and attention to details.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Physical Requirements

• Regularly walks and stands.
• Occasionally performs computer work and lifts up to 50 pounds.
• Seldom to never sits.
• Constantly communicate with others to exchange information.
• Constantly repeat motions that may include the wrists, hands and/or fingers.
• Occasionally work in low or high temperatures.
• Occasionally work in outdoor elements such as precipitation and wind.
• Occasionally work in noisy environments.
• Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).

Independent Judgement

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Benefits

Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!