Part-Time Fulfillment Agent

Job Title: Part-Time Fulfillment Agent Compensation: $16 Per Hour + tips Schedule: Thursday-Sunday 4PM-9PM, (20 hours per week) Location: Bountiful, Utah Status: Part-time Benefits: Paid Time Off (PTO), Paid Holidays, 401(k), employee discount About WholesomeCo: At WholesomeCo, you’re not just taking a job; you’re joining a team that’s constantly evolving, innovating, and raising the bar. Every new hire is an opportunity for us to level up as a company, and we look for individuals who bring curiosity, a positive attitude, transparency, strong communication, a strong work ethic, and the ability to collaborate respectfully while making their mark. We’re committed to bringing out the best in each team member, and we hope every hire will help us discover bold, creative ways to grow together. Work at WholesomeCo is meaningful, but we also know how to have fun, with team camaraderie, shared experiences, and moments to celebrate built into our culture. WholesomeCo is at the forefront of normalizing cannabis as a natural path to health and wellness. From medical cannabis services and statewide delivery to 99% of Utah’s population, to retail, drive-thru, and online pick-up through our West Bountiful pharmacy, we combine convenience, care, and cutting-edge technology. Our in-house app, cultivation and processing facilities, and our growing line of WholesomeCo-branded products showcase our innovative, vertically integrated approach. Known for our tech-driven solutions, data focus, and commitment to continuous improvement, we put patients first, guiding them along their unique cannabis journeys and expanding access every step of the way. Join WholesomeCo, where your contributions matter, your ideas are valued, and each day offers the chance to grow, innovate, and make a real difference in people’s lives. The Fulfillment Agents are primarily responsible for fulfilling online orders for both the pharmacy as well as the delivery operation. Responsibilities include: Accurately and efficiently pick and pack products for online orders while following all department policies and proceduresMonitor stock room inventory and coordinate with the inventory team to ensure product availability for order fulfillmentMaintain up-to-date knowledge of company products and current medical cannabis regulations in the stateProperly submit tickets and order issues in a timely manner, following company SOPsComplete all required medical, state, and company trainings within assigned deadlinesCommunicate effectively with team members using online tools such as Microsoft, Google, Slack, email, and other company platformsSpeak knowledgeably about cannabis using accurate medical terminology while keeping explanations clear and accessible to patientsAssist other departments when needed, including delivery fulfillment, inventory, drive-thru, express pickup, reception, and retail barFollow all policies outlined in the WholesomeCo Employee HandbookAccept direction from leadership and provide constructive feedback when appropriateMaintain punctuality and reliability as a valued team memberPrioritize patient and co-worker safety in all work activitiesInteract with customers and peers in a friendly and respectful mannerEnsure compliance with all state guidelines and regulationsDemonstrate empathy and understanding toward medical patients and colleaguesIdentify opportunities for process improvement and contribute ideas to enhance operationsProvide exceptional customer service, whether fulfilling online orders or assisting customers in understanding product differences and strain profilesPerform other duties as assigned Qualifications: Must be able to work on weekends, holidays, mornings, and nights2+ years of order fulfillment or warehouse picking experienceGreat organizational skills, attention to detail, and ability to execute flawlesslyComfortable working in a fast-paced environment and hitting performance targetsSuperior communication skills are paramount - written and verbalStrong computer skills. Experience using Microsoft Office products as well as extremely comfortable working with new software/applicationsGood teamwork mentality: able to build trustworthy and supportive working relationshipsFlexibility and ability to adjust to a start-up environment that is fast-paced and constantly changingAbility push/pull, sit and/or stand for long periods, crouch, bend, and carry up to 50lbsAbility to work effectively within a team in a fast paced, with a growth mindsetStrong ability to work across a variety of tasks with varying deadlines and priorities. Knows how to manage time and get things done in a fast-paced atmosphereAbility to organize and prioritize multiple projects and deadlines with minimal oversightMust have a working phone with connection to internet servicesMust pass a pre-employment/post-offer background checkMust be 21 years of age or older Benefits: Paid time off (PTO)2 weeks accrued annually during the first two years of employment3 weeks accrued annually after two years of continuous employment4 weeks accrued annually after five years of continuous employmentSeven (7) paid holidays per year30 minute paid lunches per working day over 5 hoursEmployee Assistance Program (EAP)401(k) with 100% employer match up to 3% and 50% match for the following 2%Employees who are active medical cannabis patients are eligible for an employee discount of 35% off of WholesomeCo products and 15% off of 3rd party products WholesomeCo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Employment is contingent on passing a pre-employment/post-offer background check. This employer participates in the E-verify program where legally required. Powered by JazzHR A2TxFx0zKC