Part-Time Front Desk/ Operations (Overnight/ Weekends)

About the role

Location: Fort Lauderdale, FL 33304. Operations staff ensures the highest possible level of service is being offered to residents, guests, and service providers. Operation staff are responsible for meeting, greeting, and registering guests and residents, as well as assisting in operations of property. Operations Staff accurately maintain daily logs, records, and forms. They must be able to understand and react to emergency situations. This is not a class D security guard position nor does this position provide access control to the front of the property. Operations Staff reports to the Operations Manager.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Control Systems and Emergency Response Systems
• Responds to emergency situations in a timely manner.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Works shifts that are subject to change based on property needs.
• All employees are required to check in with the Property Manager during the issuance of Tropical Storm or Hurricane Watch or Warning.
• Be courteous and respectful to fellow employees, residents, and guests.
• Maintain assigned areas in a neat and safe manner.
• Safety procedures must be maintained and adhered to; any safety issues must be brought to the attention of the Property Manager immediately.
• Attend mandatory staff meetings.
• Supervise moves, deliveries and check on the status of all unit owner construction, ensuring that everything proceeds smoothly according to property regulations, reporting any damage to common areas immediately to the Property Manager.
• Assist the Receiving Department as needed in keeping all deliveries, moves and construction workers orderly and following regulations.
• Assist with unit owners, residents and guests in a courteous, helpful manner, referring all questions that cannot be handled to the Management office for further assistance.
• Retrieve packages for residents, as needed, from the Receiving Office after normal receiving hours or if the Receiving Clerk is busy assisting others; proper procedures regarding the release of packages must be followed.
• Relieve the Receiving clerk as needed.
• Relieve the Front Desk staff as needed.
• Monitor the Valet Personnel, ensuring compliance with the Association’s Guidelines for vehicular traffic in the garage and on the Valet ramp.
• At the