Part time Front Desk Guest Ambassador -Weekends!

About the Role

As a Guest Ambassador, you will be the first point of contact for our patients, helping create a welcoming and positive experience from the moment they walk through the door. This role combines front desk responsibilities, patient support, and service excellence. The ideal candidate has strong communication skills, enjoys helping others, and is comfortable explaining healthcare information to patients in a clear and approachable way.

Essential Job Functions

• Greet patients and guests warmly while providing exceptional customer service (35%)
• Answer patient questions and provide information regarding procedures and wait times (35%)
• Manage patient registration and direct guests appropriately (10%)
• Promote and educate patients about available services (5%)
• Stock refreshments and encourage satisfied patients to leave reviews (5%)
• Maintain a clean and welcoming waiting area (10%)

Additional Responsibilities

• Participate in marketing-related initiatives and community outreach when applicable
• Assist with compiling reports and supporting front desk operations
• Perform other duties as assigned

Requirements

• Bachelor's degree preferred
• Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred

Skills

• Excellent verbal and written communication skills
• Ability to clearly explain information to patients
• Strong organizational and multitasking abilities
• Positive, professional, and team-oriented attitude

Physical Requirements

• Ability to stand or sit for extended periods
• Ability to occasionally lift up to 25 lbs

Benefits

• Paid time off (PTO)
• Opportunities for professional growth and advancement

Pay

Competitive pay
Bonus opportunities based on patient reviews

Schedule

Part-Time | Saturday and Sunday | 7:30 AM – 7:30 PM