Part Time Floating Assistant Manager - Storage Property
About the role
This is a dynamic role that supports multiple properties, rather than being tied to just one location. You’ll build relationships with a wider group of team members across the area and gain exposure to different property types, teams, and challenges. The variety keeps the role engaging, as no two days are exactly the same—each assignment brings new situations, priorities, and opportunities to make an impact.
Traits we admire
- Impatience and a high sense of urgency when it comes to getting the job done
- Ability to read others and intuition
- Social, open, and approachable demeanor
- Empathetic, outgoing, and very effective in handling and dispersing information
- Naturally curious, self-sufficient, and enjoys doing a variety of tasks at one time
Core values
- Integrity
- Communication
- Teamwork
- Excellence
- Dedication
Culture
We believe culture is the beating heart of every business. At Absolute, we pride ourselves on our familial, peer-to-peer work culture. We value a friendly and respectful work environment in which work-life balance is appreciated and supported. We believe that empowering team members to make decisions based on their expertise and experience promotes innovation. The next great idea can come from anyone. At the same time, we believe in the power of counsel, mentorship, and advice. Our leadership is always available to help team members make the best decisions for our organization and we have created easy and innovative ways to help team members interact and exchange ideas with others throughout the company. Providing opportunities for growth and recognition is a top priority.
Responsibilities
- Assist customers with renting units in-person, via phone, and through other advertising/marketing opportunities; enhance sales through rentals, insurance and moving supplies
- Provide excellent customer service by identifying storage needs and offering solutions; guide new customers through rental processes
- Resolve issues professionally and positively
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units; keep well-organized records
- Perform minor maintenance tasks and regular property inspections to ensure timely and consistent completion
- Shop local competitors in-person and online; report information gathered, including rates and specials, to supervisors and other departments; perform additional marketing functions as needed
- Monitor rates, specials, and revenue-related factors
- Perform required daily administrative tasks including handling cash, balancing receipts, pursuing collections, posting payments, processing daily bank deposits and completing auctions according to policy and laws
- If at a participating location, assist tenants with completing, processing and returning rentals through programs such as U-Haul, Penske, or company-owned rental truck services
Requirements
- High school diploma or GED required
- Experience in sales or retail environment preferred
- Experience in fast-paced, customer service-related environment preferred
- At least one year of experience in property management preferred
- A background screening will be conducted at time of hire
- For positions that involve driving, a valid driver’s license and reliable transportation are required
Benefits
- Performance-based bonuses and incentives
- Regular team recognition events and awards
- The occasional “unofficial” title change to “Tenant Relations Guru” or “Operations Overachiever” for Top Performers