Part-Time Facility Monitor (CA)

About the role

Seabreeze Management Company is a full-service property management firm with a diverse portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 30 years. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live.

This position is responsible for the daily setup of equipment, cleanliness, and overall functionality of the club facilities. The candidate must have exceptional customer service skills, be able to constantly move and arrange equipment, and maintain a strong focus on facility cleanliness.

Responsibilities

• Assist in functions and duties relating to the operation and maintenance of facilities.
• Perform daily, hourly setup of tables, chairs, and other equipment.
• Clean gym equipment and facilities daily.
• Verify resident eligibility for facility use.
• Assist the Recreation Assistant/Front Desk during lunch periods and high-volume request times.
• Support lifestyle events, including setup, trash removal, teardown, and food/beverage service.
• Enforce facility rules and regulations.
• Learn and use the onsite client reservation system (Activenet).
• Process work as assigned and assist homeowners in person or by telephone.
• Answer multiple phone lines, screen and refer callers, and provide detailed responses regarding association programs and activities.

Requirements

• Ability to move equipment safely and quickly.
• Ability to recognize and address areas needing additional cleanliness.
• Knowledge of Microsoft Office, including Word and Outlook.
• Ability to handle competing priorities, deadlines, and a high volume of tasks within specified time frames.
• Self-motivated to seek additional responsibilities.
• Ability to read, understand, and implement association rules and regulations.
• Ability to work with confidential material.
• Ability to handle aggravated clients in a calm and professional manner.
• Ability to maintain a clean work area and present a professional manner in dress and demeanor.
• Valid California Driver’s License and State-mandated vehicle insurance.

Qualifications

• High School diploma or equivalent.
• Strong written communication skills and the ability to communicate effectively with employees and clients at all levels, both verbally and in writing.

Schedule

Weekends, holidays, evenings, days, and a monthly rotating schedule.