Part Time Event Supervisor

Essential Functions

• Oversees activities with promoters, exhibitors, vendors, and other external and internal departments for all tradeshows and consumer events.
• Oversees activities with clients while on-site during all private events.
• Affords assistance to Event Managers in creating detailed room diagrams/event info sheets for each event in compliance with applicable building fire codes and disseminates them to venue departments for implementation.
• Affords assistance with event billing, including space/equipment rental charges and other building services.
• Works an irregular schedule as required to ensure proper supervision of events and activities and acts as Manager on Duty during assigned events.
• Conducts tours of spaces and consults with prospective rental clients to maximize building usage and revenues.
• Affords assistance to the Operations department with room and tradeshow setups as needed.
• Communicates with various departmental staff members as necessary for the successful execution of events.
• Utilizes computer technology for customer relationships and event management.
• Safeguards rented and auxiliary spaces are ready when clients arrive to set up or move in.
• Places/removes event signage and crowd control barriers as necessary.
• Affords assistance to the Vice President of Operations, Assistant Operations Manager, and Facilities Manager with the supervision of custodial, maintenance, contract services, and other staff for the production and implementation of events as needed.
• Safeguards that promoters/clients follow applicable laws, regulations, and procedures for the normal and safe operation of the venue.
• Participates in assigned operational meetings with Allen County War Memorial Coliseum and Expo Center staff.
• Affords assistance to the Senior Event Manager with data collection for annual rate sheet updates.
• Safeguards appropriate post-event reports are submitted following the conclusion of all events.
• Affords assistance in creating and scheduling digital signage for guest wayfinding.
• Affords assistance to Event Managers with event advances as necessary.
• Performs all other duties as assigned by the Senior Event Manager or other members of senior management.

Requirements

• Associate's Degree or certification from a program of comparable length, or equivalent experience.
• At least one year of relevant work experience in event planning/coordination, logistics, or venue operations.
• Preferably have experience with Momentus event management software, DataCad drafting software, and Daktronics Venus Control Suite.
• Demonstrate an outgoing, articulate personality with well-developed communication skills to interact with guests, clients, and vendors regularly.
• Possess verbal communication skills, including consulting with clients, planning operations with staff, and resolving complaints from guests in person and/or on the telephone.
• Possess written communication skills, including composing detailed notes and documentation.
• Preferably have specialized training and/or work experience with computer-aided drafting programs.
• Demonstrate advanced computer proficiency and the ability to learn new systems and programs quickly.
• Ability to process and implement complex instructions with superior attention to detail and consideration of short-term and long-term impacts.
• Valid Indiana Driver's License to perform field work and/or operate county-owned vehicles required.
• Ownership or use of a private vehicle for business purposes.
• Ability to work mornings, nights, weekends, and holidays as directed for events.
• Ability to make appropriate decisions in stressful/emergency situations and provide necessary guidance to building staff, promoters/clients, and guests.
• Experience operating forklifts, high lifts, and other equipment, and the ability to achieve forklift certification within 90 days of employment.

Personal Work Relationships

• The Event Supervisor maintains frequent contact with other employees, promoters, exhibitors, vendors, clients and guests of the Allen County War Memorial Coliseum and Expo Center.

Working Conditions/Physical Demands

• Working conditions include typical office environments and exposure to extreme noise, lighting, heat/cold during events, and vehicle exhaust.
• The Event Supervisor frequently stands, walks, and sits throughout the day.
• They occasionally lift and carry items up to 50 lbs., push/pull equipment, and perform repetitive motions.
• The role requires fine motor skills for computer work and gross motor skills for event setups, with physical endurance needed for long hours.
• The role involves frequent standing, walking, and sitting, requiring physical endurance.
• Occasional lifting/carrying up to 50 lbs., pushing, pulling, and repetitive motions.
• Exposure to office conditions, extreme noise, lighting, heat, and cold.

Licensing

• Valid Indiana Driver's License to perform field work and/or operate county-owned vehicles required.
• Ability to obtain a forklift operator certificate within 90 days of employment.

Immediate Supervisor

• Senior Event Manager

Hours Required

• Nights, weekends, and holidays based on event schedule with some regular business office hours.
• Preferred availability: nights and weekends.