Part Time Evening Concierge | Alexandria, VA
Planned Companies · Alexandria, VA · 1 wk ago
On-siteCustomer ServicePart-time
Primary Job Responsibilities
- Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
- Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations.
- Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
- Plan and organize on-site events.
- Provide direction, referrals, and help access local entertainment, dining, retail shopping, sporting events, tourist attractions, and car services.
- Document, secure, and track mail, deliveries, and vendor services at designated areas.
- Answer telephones, monitor lobby, and maintain and control keys & access cards.
Requirements
- 3+ years of customer service experience.
- Desire and passion to provide a warm and welcoming hello to everyone.
- Excellent written and verbal communication and basic computer skills.
- Knowledge of local attractions and establishments.
- Polite, friendly, self-assured, and able to multitask with good time-management.
- Able to lift up to 50lbs when needed.
Benefits
- Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and other ancillary benefits.
- All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.