Part-Time Employment Program Manager

About the role

The Employment Program Manager (EPM) is a working supervisor responsible for both direct employment service delivery and program oversight. During the initial startup phase, the EPM will focus on developing referral relationships, supporting individuals in achieving employment outcomes, and helping establish RISE Services' presence throughout Northeastern Kentucky.

Key Responsibilities

• Assist with the launch and expansion of supported employment services throughout Northeastern Kentucky
• Develop and maintain relationships with referral partners, vocational rehabilitation staff, employers, schools, and community organizations
• Identify opportunities to expand services and increase community awareness of RISE Services
• Support recruitment, onboarding, and development of Employment Specialists as the region grows
• Maintain a client caseload and provide direct Individual Supported Employment services
• Deliver job coaching, job development, employer engagement, and retention services
• Support individuals in achieving competitive, integrated employment outcomes
• Model best practices in person-centered employment services
• Provide day-to-day guidance, coaching, and support to Employment Specialists
• Aid in staff onboarding, training, and performance development
• Ensure service continuity and client coverage within the region
• Serve as a resource for problem-solving and service delivery challenges
• Ensure services are delivered in accordance with authorizations, funding requirements, and agency standards
• Maintain accurate and timely documentation
• Monitor documentation quality and compliance
• Support audit readiness and quality assurance activities
• Monitor employment outcomes and service effectiveness
• Support continuous quality improvement efforts
• Implement strategies to improve placement and retention outcomes
• Promote accountability, professionalism, and person-centered practices

Qualifications

• Required:
• Bachelor's degree in Human Services, Social Work, Counseling, Rehabilitation, Business, or a related field and at least three (3) years of experience in supported employment, vocational rehabilitation, workforce development, or human services
• OR
• High school diploma/GED and at least seven (7) years of experience in supported employment, vocational rehabilitation, workforce development, or human services
• Preferred:
• Supervisory, leadership, or mentoring experience
• Experience with Kentucky Vocational Rehabilitation or disability employment services
• Experience developing employer partnerships and community relationships
• Strong organizational and problem-solving skills
• Ability to work independently and help build a growing program
• Additional Requirements:
• Valid driver's license and reliable transportation
• Ability to travel throughout Northeastern Kentucky
• Ability and willingness to transport clients when needed (mileage reimbursement provided)
• Strong communication, leadership, and relationship-building skills

Why Join RISE Services?

• Opportunity to help launch and grow services in Kentucky
• Clear pathway to full-time employment based on program growth
• Potential for advancement into leadership and regional management roles
• Flexible schedule during startup phase
• Supportive leadership team committed to professional development
• Opportunity to make a meaningful impact in the lives of individuals with disabilities

Equal Employment Opportunity

Rise Services is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.