Employment Program Manager (part-time)

About the role

The Employment Program Manager oversees and grows RISE Services' employment programs throughout Delaware. This is a unique opportunity for a self-starter who wants to build, strengthen, and take ownership of a developing program.

Responsibilities

• Maintain an active caseload and ensure approximately 75% of weekly work hours are billable
• Provide direct, in-person supported employment and vocational services in accordance with applicable program requirements
• Avoid client coverage during staff shortages, call-outs, vacancies, or other service gaps
• Attend meetings involving clients, families, employers, referral partners, and funding agencies
• Develop relationships with employers and identify competitive, integrated employment opportunities
• Supervise Delaware Employment Specialists
• Support the onboarding and training of new Employment Specialists
• Monitor the needs of the Delaware service area and recommend strategies for program growth
• Identify service gaps, operational concerns, and barriers to successful employment outcomes
• Participate in performance evaluations, corrective actions, and performance improvement planning as needed
• Communicate professionally and effectively with clients, families, employers, staff, referral partners, and community stakeholders
• Represent RISE Services professionally at meetings, events, job sites, and throughout the community
• Perform other duties as assigned to support client needs, program operations, and organizational priorities

Requirements

• Bachelor’s degree in human services, social work, counseling, rehabilitation, psychology, education, or a related field, with at least three years of experience in supported employment, vocational rehabilitation, disability services, or a related program
• High school diploma or equivalent, with at least five years of experience in supported employment, vocational rehabilitation, disability services, or a related program
• Previous supervisory, team-lead, or staff-mentoring experience is strongly preferred
• Knowledge of supported employment, job development, job coaching, and employment-retention practices
• Demonstrated ability to supervise staff and hold team members accountable
• Strong understanding of service documentation, compliance, authorizations, and billable service requirements
• Excellent written and verbal communication skills
• Strong organizational, time-management, and problem-solving abilities
• Ability to manage competing priorities and meet required deadlines
• Ability to work independently while maintaining reliable communication with off-site leadership
• Proficiency with Microsoft Word, Excel, email, and web-based documentation or case-management systems
• Valid driver’s license, reliable personal vehicle, and required automobile insurance
• Ability and willingness to travel throughout Delaware
• Ability and willingness to transport clients when required. Mileage reimbursement is provided in accordance with company policy
• Ability to successfully complete all required background checks, screenings, and training

Qualifications

• Knowledge of supported employment, job development, job coaching, and employment-retention practices
• Demonstrated ability to supervise staff and hold team members accountable
• Strong understanding of service documentation, compliance, authorizations, and billable service requirements
• Excellent written and verbal communication skills
• Strong organizational, time-management, and problem-solving abilities
• Ability to manage competing priorities and meet required deadlines
• Ability to work independently while maintaining reliable communication with off-site leadership
• Proficiency with Microsoft Word, Excel, email, and web-based documentation or case-management systems
• Valid driver’s license, reliable personal vehicle, and required automobile insurance
• Ability and willingness to travel throughout Delaware
• Ability and willingness to transport clients when required. Mileage reimbursement is provided in accordance with company policy
• Ability to successfully complete all required background checks, screenings, and training