Part-Time Donation Services Associate - Powers Store

About the role

This position greets customers and accepts their donations in an efficient and courteous manner. The role works outside in all weather conditions and requires excellent customer service skills. Part-time positions are available.

Responsibilities

• Provide excellent customer service by greeting customers in a timely manner and answering product questions as needed.
• Assist every customer by unloading donations from their vehicle or other areas.
• Handle donated items with care and sort them into appropriate bins or production areas.
• Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or for shipping to other locations.
• Maintain a safe, organized, and clean environment for customers and employees within the donations entrance and parking lot areas.
• Track and report donation levels daily to prevent overstocking at remote donation centers.
• Communicate promptly when donation warehouse or trailer(s) are becoming full and a truck is needed.
• Follow all retail center/donation center policies and procedures.
• Assist drivers in loading and unloading donations onto the truck when necessary.
• Follow all safety processes and procedures to maintain a safe working environment.
• Crosstrain in other departments or areas and act as a backup for other areas as required.
• May be required to report to the store ADC or stand-alone center when necessary.
• Job duties may extend beyond the listed tasks and include additional responsibilities as required.

Requirements

• A High School diploma or equivalent is preferred.
• One (1) year of retail experience is preferred.
• Must be able to make decisions by following Goodwill standards and guidelines.
• Must have basic computer skills to log into a computer system for ordering supplies and sending/receiving email.
• Must be able to work in various weather conditions with varying temperatures.
• Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack.
• Ability to read, comprehend, write, and communicate effectively in English.
• Must be able to communicate effectively with customers, managers, supervisors, staff, and peers.
• Must be able to work a varied schedule, including weekends, evenings, and holidays, with occasional overtime as necessary.

Physical Requirements

• Lifting: Heavy (45 lbs & over) – Frequently; Moderate (15–44 lbs) – Continuously; Light (14 lbs & under) – Frequently
• Carrying: Heavy (45 lbs & over) – Frequently; Moderate (15–44 lbs) – Frequently; Light (14 lbs & under) – Frequently
• Pushing/Pulling: Frequently
• Reaching: Above shoulder – Frequently; At shoulder – Continuously; Below shoulder – Continuously
• Twisting: Frequently
• Bending: Frequently
• Kneeling/Crawling: Frequently
• Squatting: Frequently
• Climbing: Use of legs only (stairs) – Occasionally; Use of arms & legs (ladders) – Occasionally
• Hearing: Frequently
• Vision: Close – Continuously; Distant – Occasionally; Depth perception – Frequently
• Hands/Fingers: Simple grasping – Continuously; Fine manipulation – Frequently; Repetitive movements – Continuously
• Walking: Continuously
• Standing: Continuously
• Speaking: Continuously
• Other: Working in various weather conditions/varying temperatures

Pay

$16.45 per hour.

Benefits

• Eligible for Daily Pay: access to earned wages on the same day.
• Paid holidays, sick leave, jury duty, and bereavement leave for part-time employees in the Retail and Sales/Operations Division.
• Ability to make pre-tax or post-tax (Roth) contributions to a retirement plan (must be 18 years of age to participate).
• Public Service Loan Forgiveness Program (PSLF) eligible employer.

Schedule

Donation hours at stores are Monday through Saturday 8:00 AM to 8:30 PM and Sunday 9:00 AM to 7:30 PM. Must be able to work a varied schedule including weekends, evenings, and holidays with occasional overtime as necessary.