Part-Time Dispensary Associate

Schedule Requirements

Evening and weekend availability

Compensation

$17.50 an hour

Location

162 Grove St, Franklin, MA 02038

Note

This is a hybrid role including conducting deliveries. This requires a valid MA driver's license and a clear driving record with no major major violations within the last 7 years

Everyone is Welcome Here

Everyone is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provide equal employment opportunities (EEO). All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Job Responsibilities

• Drive Sales and Revenue: Utilize upselling and cross-selling techniques to increase sales
• Meet or exceed individual and team sales targets
• Stay informed about current promotions sales, and programs and sales to inform customers effectively
• Customer Service: Greet and assist customers, ensuring a positive shopping experience
• Provide detailed product information and recommendations
• Handle customer inquiries, complaints, and returns professionally
• Responsible for high quality patient customer service, retrieving patient information when required from the Medical Marijuana Use Registry, and maintaining confidential and HIPAA compliant paperwork
• Pack pre-orders efficiently and accurately for reserve ahead pickups
• Obtain the appropriate documentation from each patient at every delivery, ensuring validity of their identification and registration with Medical Marijuana Use
• Deliver products to customers in the store or via home delivery
• Store Operations: Operate POS and any auxiliary sales systems and handle sales transactions accurately
• Maintain a clean, organized, and well-stocked sales floor
• Aid with inventory management, including receiving and stocking merchandise
• Set up and dismantle promotional displays and visual merchandising
• Follow all state regulations pertaining to certified Cannabis retailers
• Other duties as assigned

Experience and Skills

• Required: Age 21 or over (Industry Requirement)
• High School Diploma or equivalent (Industry Requirement)
• Valid Government-Issued Photo ID (Industry Requirement)
• Flexible schedule, including evenings, weekends, and holidays
• 1 year of experience in retail or a related customer service role
• Proficiency in operating POS systems and handling transactions
• Strong communication and organizational skills
• Ability to manage multiple tasks and resolve issues promptly

Physical Requirements

• Must be able to remain in a stationary position (sit or stand) for prolonged periods during the shift
• Occasionally positions self to retrieve product or material in the store throughout the duration of the shift
• NETA(MA) & SURTERRA WELLNESS (FL) MARKET ONLY: Must be able to remain in a seated position inside the vehicle for extended periods
• Comfortable working in a fast-paced retail environment
• Ability to bend in repetitive motion

Preferred Experience

• Experience in the Cannabis industry
• Familiarity with inventory management systems
• Ability to speak another language to assist guests

Benefits

• Employee discount
• Balance and flexibility; paid time off, paid parental leave, flexible work arrangements
• 401k enrollment
• Pet Insurance
• Tuition Reimbursement Programs
• Consistent, reliable benefits; full medical / vision / dental (full time only)

Company Vision, Mission, and Values

Our Vision – why we exist – is to pioneer well-being and improve the quality of life for humanity through the benefits of cannabinoids. Our Mission – how we will do this – is to build a leading, global well-being company through the best talent, our values, trusted and recognized brands, science and technology-based innovation, and a relentless focus on execution and continuous improvement. Our Values – Integrity | Collaboration | Alignment | Intentionality | Accountability | Agility

Equal Opportunity Employer

We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.