Part-Time Customer Service Representative

Duties And Responsibilities

• Handle transactions with customers in person or via the phone, email, and online in an accurate, professional and efficient manner reflective of our vision, core values, and team guidelines and our ability to provide a superior customer experience.
• Refer customers to other departments in the bank by looking for opportunities to cross-sell and recognizing customer needs and corresponding solutions.
• Balance draw on a daily basis, complete required compliance trainings, order supplies, and assist with miscellaneous internal projects.

Requirements

• A High School Diploma or GED is preferred.
• Previous cash handling experience is preferred.

Benefits And Other Compensation

• Retirement Benefits: 401(k), ESOP participation
• Paid Time Off (PTO): PTO, sick leave, and paid holidays
• Employee assistance programs, professional development opportunities, wellness programs, educational assistance

Schedule

Hours: 20 hours per week, typically between 1:15 p.m. and 6:15 p.m. Some earlier shifts may be required. Schedule also includes 1–2 Saturdays per month.

Pay

Starting Salary Range: $31,040 - 46,560.00 per year. This is a non-exempt, hourly position.