Jobs · OTHR · Missouri

Part time Customer Engagement Cooridator

The TJX Companies, Inc. · St Joseph, MO · 1 mo ago
OTHR$16–$16.5/hrPart-time
We need to output HTML fragment with sections: About the role? The posting includes description. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections with real content. We have: - About the role: maybe the introductory paragraph about TJ Maxx and opportunity. Could be "About the role" heading with description: "TJ Maxx At TJX Companies, every day brings new opportunities..." etc. But we must not repeat job title as heading. Use

for each section. We need to parse content: Job Description Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assigned That's responsibilities. Who We’re Looking For: You. Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experience That's requirements/qualifications/skills. Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. Pay: This position has a starting pay range of USD $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Schedule: Not explicitly given, but "Available to work flexible schedule, including nights and weekends" is under Who We're Looking For. That could be schedule info. However schedule section only if posting actually states them. It does mention flexible schedule including nights and weekends. So we can include Schedule section with that. We need to avoid boilerplate: EEO, etc. Remove those lines. We need to preserve all substantive info. We need to output only HTML fragment, no /, no markdown. We'll create sections:

About the role

... introductory paragraph about TJ Maxx and opportunity.

But we need to ensure we don't duplicate content. The intro: "TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer." That's about the role. Then Responsibilities: list of duties. Use
  • for each duty. We need to split the responsibilities into bullet points. The paragraph is long; we can break at each sentence. Let's extract sentences: - Responsible for promoting an excellent customer experience. - Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. - Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. - Role models outstanding customer service. - Creates a positive internal and external customer experience - Promotes a culture of honesty and integrity; maintains confidentiality - Takes an active role in training and mentoring Associates on front end principles - Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs - Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates - Addresses customer concerns and issues promptly, ensuring a positive customer experience - Ensures Associates execute tasks and activities according to store plan; prioritizes as needed - Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates - Provides and accepts recognition and constructive feedback - Partners with Management on Associate training needs to increase effectiveness - Ensures adherence to all labor laws, policies, and procedures - Promotes credit and loyalty programs - Supports and participates in store shrink reduction goals and programs - Promotes safety awareness and maintains a safe environment - Other duties as assigned We'll put each as
  • . Requirements/Qualifications/Skills: The "Who We’re Looking For" section includes multiple items. We can categorize: Requirements (experience), Skills (communication, etc.), maybe Qualifications. We have: Available to work flexible schedule, including nights and weekends (schedule). Strong understanding of merchandising techniques. Capable of multi-tasking. Strong communication and organizational skills with attention to detail. Able to respond appropriately to changes in direction or unexpected situations. Team player, working effectively with peers and supervisors. Able to train others. 1 year retail and 6 months of leadership experience. We could put Requirements: 1 year retail and 6 months of leadership experience. Skills: Strong understanding of merchandising techniques; Capable of multi-tasking; Strong communication and organizational skills with attention to detail; Able to respond appropriately to changes in direction or unexpected situations; Team player, working effectively with peers and supervisors; Able to train others. Schedule: Available to work flexible schedule, including nights and weekends. But we need to avoid thin sections. Perhaps combine Requirements and Skills into one section "Requirements" with list including experience and skills. Or separate. Given instruction: Prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Requirements (includes experience and skills), Benefits, Pay, Schedule. We'll include Schedule as separate because we have explicit statement. Now Benefits: list. We need to format benefits as
    • . Benefits list: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. We'll combine all into one list. Pay:

      This position has a starting pay range of USD $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

      Schedule:

      Available to work flexible schedule, including nights and weekends.

      Now ensure we don't include boilerplate like EEO, etc. Remove those lines. Now produce HTML fragment. We'll need to ensure proper nesting. Let's craft:

      About the role

      TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

      Responsibilities

      • Responsible for promoting an excellent customer experience.
      • Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
      • Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.
      • Role models outstanding customer service.
      • Creates a positive internal and external customer experience.
      • Promotes a culture of honesty and integrity; maintains confidentiality.
      • Takes an active role in training and mentoring Associates on front end principles.
      • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs.
      • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates.
      • Addresses customer concerns and issues promptly, ensuring a positive customer experience.
      • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed.
      • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
      • Provides and accepts recognition and constructive feedback.
      • Partners with Management on Associate training needs to increase effectiveness.
      • Ensures adherence to all labor laws, policies, and procedures.
      • Promotes credit and loyalty programs.
      • Supports and participates in store shrink reduction goals and programs.
      • Promotes safety awareness and maintains a safe environment.
      • Other duties as assigned.

      Requirements

      • 1 year retail and 6 months of leadership experience.
      • Strong understanding of merchandising techniques.
      • Capable of multi‑tasking.
      • Strong communication and organizational skills with attention to detail.
      • Able to respond appropriately to changes in direction or unexpected situations.
      • Team player, working effectively with peers and supervisors.
      • Able to train others.

      Benefits

      • Associate discount
      • EAP
      • Smoking cessation
      • Bereavement
      • 401(k) Associate contributions
      • Child care & cell phone discounts
      • Pet & legal insurance
      • Credit union
      • Referral bonuses
      • 401(k) match (eligibility based on service/hours)
      • Medical/dental/vision
      • HSA
      • Health care FSA
      • Life insurance
      • Short/long term disability
      • Paid parental leave
      • Paid holidays/vacation/sick
      • Auto/home insurance discounts
      • Scholarship program
      • Adoption assistance

      Pay

      This position has a starting pay range of USD $16.0

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