Part-Time Crisis Intervention Specialist-Residential

About the role

The Ion Center for Violence Prevention is a non-profit agency serving 13 Kentucky counties. We provide care and support to individuals affected by power-based personal violence and aim to reduce incidents of violence.

Responsibilities

• Field crisis hotline calls, texts, and chat.
• Assess and identify client needs.
• Provide and connect clients with community resources.
• Aid clients in developing safety plans.
• Provide trauma-informed individual/family and/or group counseling.
• Educate survivors on topics relevant to partner violence, sexual violence, and stalking.
• Identify client individual goals relevant to benefits, childcare, education, budget, and housing needs.
• Transport clients to meet their goals.
• Support clients as they navigate the legal system, including accompanying them to court, educating on the legal system, assisting with filing protection orders.
• Collaborate with community partners, law enforcement, medical staff, and social service agencies.
• Assist clients with crime victim compensation.
• Maintain client files and documentation.
• Attend related meetings and trainings.
• Report stats for funders.
• Accept and disseminate donations.
• Contribute to a clean, healthy, and trauma-informed work environment.
• Collaborate as a team across agency sites.

Qualifications

• Knowledge and skills typically acquired through obtaining a degree from an accredited college/university or high school diploma/equivalent and one to two years related experience.
• Knowledge of Trauma-Informed Care.
• Ability to work under highly stressful, crisis-oriented situations.
• Ability to handle sensitive information and maintain a high level of confidentiality.
• Outstanding empathetic and listening skills.
• Professional oral and written communication skills.
• Ability to work independently and collaborate on a team.
• Excellent problem-solving and decision-making skills.
• Complete trainings for funding requirements and knowledge building.
• Minimum age of 18.

Mental/Physical Activities

• Speaking, seeing, hearing, standing, writing, walking, including climbing steps, carrying, pulling, lifting, stooping, kneeling.
• Using related office equipment: keyboard and monitor, camera, copier, fax, phones, etc.