Part Time Consumer Banker II (Centerville Place)

Responsibilities

• Perform necessary functions to open accounts and perform maintenance.
• Run a teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow‑up.
• Partner with appropriate internal constituencies to bring the appropriate level of expertise to the client (service or solution related).
• Ensure client follow‑up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Perform other duties as assigned to assist clients transact business within the branch, drive‑thru, by phone, and email.
• Model the way for peers and coworkers aligned with First Financial’s Mission and Values.
• Adhere to all compliance and regulatory procedures.
• Function as the client’s personal trusted advisor by adding value and building deep client relationships using the First Client Conversation Model.
• Participate and lead in the First Financial Bank Experience by being active in site‑center huddles and meetings to support sales and service activities.
• Consistently meet or exceed sales, service, and referral goals set by management through effective collaboration with the team, district, and lines of business.
• Provide digital assistance and service for clients establishing or needing support with the bank’s online offerings.
• Stay informed and up to date on all bank products, processes, and procedures, especially the most complex.
• Meet all compliance requirements imposed by state and federal law and regulation, including Bank Secrecy Act, Anti‑Money Laundering, OFAC, Suspicious Activity reporting, and all lending and deposit compliance requirements.

Requirements

• 2‑3 years of client service experience in a retail environment.
• 2‑3 years of sales and service experience with a proven track record of achieving sales and service goals in a retail environment.
• High school diploma or GED required.

Qualifications

• Associate’s degree and/or equivalent work experience in sales is preferred.

Skills

• Strong sales skills.
• Client Conversation Workshop.
• Transaction Processing & Regulatory Understanding.
• Consumer Banking Certification: Business Management Tool.
• Consumer Deposit Certification: Regulatory, Risk, Legal & Fraud.
• Consumer Lending Certification: Loan Application and Communication.
• Consumer Lending Certification: Regulatory, Risk, Legal & Fraud.

Benefits

• Relevant, thoughtful benefits and programs that support every aspect of associates’ holistic wellbeing (see Benefits Guide).
• Incentive eligible for all roles except Co‑Op, Intern, or Student positions.

Pay

$18.00 - $20.67/hr