Part Time Community Associate

Schedule

25 hours per week, Monday–Friday, 8:30 am – 2:00 pm (includes a 30‑minute lunch). On‑site at 1635 Village Center Circle, 2nd floor, Las Vegas, NV 89134.

About the role

As a Community Associate you’ll work closely with new and existing customers across a variety of industries, creating and maintaining a vibrant community within your center. You’ll handle administrative and support needs so customers can focus on running their businesses — from managing Wi‑Fi access and package deliveries to setting up meeting rooms, projectors, and coffee service, ensuring accurate billing, sorting mail, organizing networking events, and assisting prospects with tours and sign‑ups.

Responsibilities

• Open the center and verify readiness (cleanliness, equipment, supplies).
• Greet and assist customers throughout the day: Wi‑Fi changes, package notifications, meeting‑room directions, AV setup, coffee service.
• Manage incoming calls and connect them to the appropriate customers.
• Ensure all services are correctly charged for accurate invoicing.
• Sort and distribute mail; follow up with customers on deliveries.
• Assist with printing, billing inquiries, and facility issues (e.g., temperature adjustments via service portal).
• Plan and execute weekly networking events: create e‑invites, design and post physical notices.
• Conduct tours for prospects, highlight center amenities, and encourage membership.
• Close meeting rooms at day’s end, direct guests to nearby dining, and tidy the center.

Qualifications

• 1+ years of customer‑service experience preferred.
• Strong communicator who builds professional relationships and empathizes with customer needs.
• Proactive problem‑solver who takes ownership of issues.
• Positive, enthusiastic, and adaptable to fast‑changing situations.
• Proficient with MS Office and basic IT equipment.
• Legally eligible to work in the country of application; at least 18 years old.

Benefits

• Work‑life balance — no standard nights or weekends.
• Generous paid time off (sick and vacation).
• 11 paid company holidays per calendar year (in addition to PTO accrual).
• Competitive 401(k) with company match.
• Affordable, comprehensive health care for full‑time team members (plan options for part‑timers).
• Quarterly bonus program.
• Bright, inspiring work environment (business‑casual attire).
• Training and development opportunities aligned with career‑path growth.
• Professional workplace community.

Pay

Hourly rate of $19.45 plus a quarterly bonus plan.