Part Time Community Assistant

About the Role

Asset Living is a third-party management firm with decades of experience delivering value to partners across multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, Asset Living fosters a culture where every voice is heard and every individual experiences opportunities to grow.

Responsibilities

• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up
• Complete all leasing paperwork needed prior to move-in
• Assist with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that immediate supervisor delegates

Requirements

• High School Diploma or Equivalent
• Regular/daily onsite attendance is required
• Ability to understand and perform all on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements
• Must be able to stand, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear
• Must be able to walk and sit frequently
• Must occasionally stoop, kneel, crouch, or crawl
• Must occasionally lift and/or move up to 25 pounds

Pay

$14 to $15 per hour