Part-Time Client Service Associate (20 Hours) - Snowflake (AZ)

About the role

National Bank of Arizona is seeking a seasoned Part-Time Client Service Associate (Teller) to join our team in the Snowflake branch. This position offers a flexible schedule from Monday to Friday, 8:15 AM – 5:15 PM, for approximately 20 hours per week.

Responsibilities

• Accurately process debit and credit transactions in compliance with established policies and procedures.
• Identify and address clients' needs by providing a variety of services such as opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve clients' problems through direct personal action or referral to alternative branch or bank resources.
• Maximize cross-sell opportunities by exploring clients' needs.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Some cashiering, customer service, balancing, or other related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products based on client's needs.
• Bilingual proficiency in English and Spanish languages is preferred.

Pay and Benefits

• Pay range: $17.00 – $21.75 per hour, depending on experience.
• Benefits include medical, dental, and vision insurance, life and disability insurance, paid parental leave and adoption assistance, health savings (HSA), flexible spending (FSA), and dependent care accounts.
• Paid training, paid time off (PTO), and 11 paid federal holidays.
• 401(k) plan with company match, profit sharing, and competitive compensation in line with work experience.
• Mental health benefits include coaching and therapy sessions.
• Tuition reimbursement for qualifying employees.
• Employee Ambassador preferred banking products.