Part-Time Care Coordinator (Start date 10/19/2026)
TimeDoc Health · United States · 3 wk ago
RemoteRemoteOTHRPart-time
Job Type Part-time Description About TimeDoc Health Founded in 2015, TimeDoc Health provides Virtual Care Management services that help patients with chronic conditions stay connected to their care between office visits. Through technology and compassionate outreach, we support better health outcomes and help patients stay out of the hospital. Our work makes a real impact on thousands of patients nationwide. The Role We are hiring Care Coordinators to support patients with chronic conditions through Chronic Care Management (CCM). This is a phone-based, productivity-driven role where you will spend most of your workday on the phone speaking with patients, coordinating care, and documenting interactions. This role is ideal for clinical professionals who are comfortable with high call volume, structured schedules, and meeting daily productivity metrics in a remote environment. What You'll Do Conduct monthly CCM phone calls with the assigned practiceComplete required patient interactions to meet CCM service goalsEducate patients on chronic conditions and care plansCoordinate care with provider offices, pharmacies, and community resourcesIdentify gaps in care and social determinants of healthCreate and update personalized care plans in the EMRAccurately document all patient interactionsMaintain HIPAA compliance and patient confidentiality Requirements Minimum 1-3 year of experience as a CMA/RMA or LPN.Active certification or multistate license for LPNs.Strong verbal and written communication skills in EnglishComfortable being on the phone most of the dayExperience with EMR/EHR systemsOrganized, reliable, and able to work independently in a remote setting Preferred Remote experienceGeriatric patient experienceCare coordination or case management experienceStrong verbal and written communication skills in Spanish Schedule Expectations 8-29 hours per weekPreferred schedule between 10:00 AM-6:00 PM in the time zone you support.Flexible 4-hour shift options available: 10:00 AM-2:00 PM in the time zone you support 2:00 PM-6:00 PM in the time zone you supportOne weekend per month requiredMust be available to work at least 2 holidays per year Work Environment & Equipment Private home office free from distractionsCompany laptop and software providedSecond monitor requiredReliable internet with upload speeds of at least 100 MbpsSatellite internet and mobile hotspots are not compatible with this role