Part Time Bridal Sales

About the role

At David’s Bridal, we empower both customers and employees to pursue their dreams and find the perfect gown or career fit. Join a company that leads in its category, with 1 out of 3 items sold and the highest customer service score in retail. If you're passionate, curious, and customer-focused, apply now!

Responsibilities

• Welcome customers with genuine enthusiasm and provide 5-star customer service.
• Manage customer flow using systems like Appointments/Customers/POS.
• Research and communicate information to customers using iPad tools.
• Prepare for appointments by reviewing customer profiles and preparing fitting rooms.
• Build relationships by asking questions and understanding customer needs.
• Strive to identify the perfect gown in the first three try-ons.
• Set and follow up on future appointments to ensure customer satisfaction.
• Communicate the importance of alterations and promote personalization services.
• Assist in setting up appointments for alterations and personalization.
• Maintain proper measurements and enter them into the system for accurate dress orders.
• Maintain a clean and organized store to support a flawless shopping experience.
• Report any broken or damaged equipment to management.
• Maintain high dress code standards.
• Offer loyalty and partners programs to support one-stop shopping for all life events.
• Analyze and make decisions based on customer inquiries and feedback.
• Respond promptly to customer questions and provide product/service information.
• Build relationships to meet or exceed customer satisfaction and loyalty.
• Maintain hourly sales productivity standards by utilizing the 5-Step Selling Process.
• Support cash wrap behaviors and processes accurately.
• Follow special order dress procedures and achieve add-on goals.
• Set come-back appointments for the complete wedding party.
• Become a trusted advisor by completing training and building product knowledge.
• Strive to become a Circle of Excellence member by exceeding sales targets.
• Execute new processes, behaviors, contests, and programs as assigned.
• Perform duties and tasks as assigned by store management.
• Achieve sales, service, and operational goals by supporting the team.
• Accurately clock in and out for shifts, breaks, and meals.
• Follow loss prevention and security policies.
• Complete required myLearning courses and remain current with myLearning Curriculum.
• Develop self and others by focusing on own development and learning.
• Share sales expertise and product knowledge with fellow stylists.
• Open to coaching and feedback to improve behaviors and/or processes.

Requirements

High school diploma or equivalent. Prior retail experience in an apparel, service, or specialty store environment, and prior experience with computerized POS system is preferred.

Qualifications

• Highly enthusiastic and customer-focused.
• Excellent communication skills.
• Ability to manage multiple customers simultaneously.
• Strong organizational and problem-solving skills.
• Knowledge of bridal fashion trends and styles.
• Ability to work independently and as part of a team.
• Physical ability to stand, walk, and sit for extended periods, and perform physical tasks as needed.

Skills

• Customer service skills
• Product knowledge
• Time management
• Communication skills
• Problem-solving skills

Benefits

• Part-time benefits including a rewarding environment, competitive pay, team bonus, dayforce wallet, referral incentive program, and more.
• Generous benefits such as Dream Maker discount, identity theft protection, home and auto insurance discounts, and legal plans.
• Pet insurance and other perks.

Pay

The standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity.

Schedule

Part-time schedule is available.