Part Time Brand Ambassador

About the role

Ralph Lauren Corporation is seeking enthusiastic and customer-focused individuals to join our team as Brand Ambassadors. This position offers an opportunity to provide exceptional customer service, contribute to sales goals, and grow into leadership roles within the company.

Responsibilities

• Provide excellent customer service, ensuring a customer-first mindset at all times.
• Understand and utilize sales objectives to meet or exceed individual Key Performance Indicators (KPIs).
• Collaborate with the team to uphold standards of excellence across all touchpoints of the brand’s policies and procedures.
• Connect customers using the Polo Connect program and demonstrate passion and knowledge of fashion and styling.
• Maintain store standards, policies, and processes on the sales floor and back-of-house (BOH).
• Complete opening and closing responsibilities as required.
• Support operational activities such as floor sets, replenishment (ISOS), and other tasks as needed.
• Participate in individual company trainings including compliance, product, process, talent development, and company initiatives.
• Effectively balance tasks while prioritizing the Ralph Lauren experience, ensuring the customer experience is always the top priority.
• Provide necessary feedback to management on product feedback, category opportunities, or needs.
• Maintain store visual standards and use visual techniques and company guidelines.

Requirements

A retail experience or similar industry experience in a complex, high-volume or high-profile environment is preferred. Must possess effective communication skills, be able to maneuver around the sales floor, stock/dressing room, cash wrap, and office, lift/climb up to 30 lbs., and climb moderately. Must also be able to operate the register, stand, move, and walk for multiple hours, work a flexible schedule to meet the needs of the business, which may include day, evening, weekends, overnight shifts, and travel (as required).

Qualifications

Ability to effectively communicate with customers and store personnel. Must have the ability to lift up to 30 lbs., climb moderately, and perform tasks requiring standing, walking, and moving for extended periods.

Skills

Customer service skills, strong communication abilities, and the ability to handle multiple tasks efficiently are essential. Knowledge of fashion and styling is beneficial.

Benefits

At Ralph Lauren, we offer competitive compensation packages, comprehensive benefits, and a supportive work environment that fosters growth and development. Our commitment to diversity, equity, and inclusion ensures that all employees feel valued and empowered to reach their full potential.

Pay

Competitive hourly rate based on experience and qualifications.

Schedule

Flexible schedule to accommodate business needs, including day, evening, weekends, overnight shifts, and travel (as required).