Part Time - Bourbon Steak- Host/Hostess

General Summary Of Duties The Restaurant Reservations Agent is responsible for providing exceptional customer service for guests, visitors and callers. Make sure all of the information on the computer, OpenTable, and SevenRooms is current/accurate. Answer telephone inquiries in a timely and courteous manner. Examples of Duties (include but are not limited to the following): Answer telephone inquiries in a timely and courteous mannerRequest sufficient information from the caller to be able to make a reservationPerform clerical duties such as typing correspondence and reports, filing and answering phonesPlotting the reservation book daily to ensure maximum capacity is accommodatedProvide administrative support to the management staffPrint menus and daily documents making updates as neededIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the restaurant. Create and merge form documentsCreate mailing lists and labels Maintain and upkeep all office equipmentPerform additional duties and projects as assigned Position Requirements Ability to speak, read, write and understand EnglishProfessional demeanor appropriate for a luxury environmentMinimum of one (1) year experience as a reservationist in a fine dining restaurant a plusExcellent communication skills, both verbal and writtenRequires food and beverage knowledgeMust possess basic computational ability; computer skills, including Word, TripleSeat, Excel, OpenTable, SevenRooms and account management software as well as familiarity with the dining room layoutExceptional organizational skills, ability to handle multiple tasks and projects simultaneously Education High school or equivalent education requiredBachelor’s Degree preferred