Part-Time Bilingual Customer Service Representative

About the role

Responsible for providing exceptional customer service to bilingual clients. Handle inquiries via phone and email, ensuring all interactions are courteous and informative.

Responsibilities

• Handle inbound calls and emails in multiple languages
• Resolve customer issues efficiently and professionally
• Follow up with customers to ensure satisfaction
• Adhere to company policies and procedures

Requirements

• Bilingual in English and Spanish
• Excellent communication skills
• Ability to work flexible hours including evenings and weekends
• High school diploma or equivalent

Qualifications

• Customer service experience preferred
• Strong problem-solving abilities
• Proficient in Microsoft Office applications

Skills

• Customer service skills
• Multi-tasking ability
• Attention to detail

Benefits

• Flexible scheduling
• Health insurance options
• Professional development opportunities

Pay

• $15 per hour

Schedule

• Variable schedule, including evenings and weekends

Contact

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