Part-Time Banker I - West Avenue, Saratoga Springs

About the role

The Arrow Financial Corporation Family Of Companies is seeking a dynamic and authentic individual to join their team. This opportunity is ideal for someone with experience in:

• Excellent Customer Service
• Transaction Accuracy & Cash Handling
• Digital Proficiency
• Problem Solving

Responsibilities

As a Part-Time (25 hours per week) Banker I in their West Avenue, Saratoga Springs office, you will be responsible for:

• Processing transactions accurately and efficiently
• Filing incoming customer service calls
• Answering account and banking related questions
• Preventing and detecting fraud
• Performing daily reconciliation and maintenance for the ATM
• Maintaining an organized work area and performing administrative tasks
• Promoting and demonstrating self-service banking options

Requirements

To thrive in this role, you should have:

• A High School Diploma or GED
• 2 years of experience in customer service, cash handling, or retail sales
• Strong written and verbal communication skills, in English, with the ability to communicate confidentially, clearly, professionally, and confidently with customers, internal partners, management, and other stakeholders; bilingual is a plus
• A strong attention to detail and problem-solving skills with the ability to follow procedures
• A proven ability to manage multiple tasks simultaneously while remaining aware of surroundings and priorities
• A sound judgment, discretion, and a high level of integrity when handling confidential information
• Proficiency in Microsoft Office applications (Word, Outlook, Excel)

Qualifications

You should also have:

• Sound judgment, discretion, and a high level of integrity when handling confidential information
• A strong attention to detail and problem-solving skills with the ability to follow procedures
• A proven ability to manage multiple tasks simultaneously while remaining aware of surroundings and priorities
• A strong commitment to delivering high-quality customer service with a courteous, patient, and professional demeanor
• Strong written and verbal communication skills, in English, with the ability to communicate confidentially, clearly, professionally, and confidently with customers, internal partners, management, and other stakeholders; bilingual is a plus

Skills

You should possess:

• Strong written and verbal communication skills, in English, with the ability to communicate confidentially, clearly, professionally, and confidently with customers, internal partners, management, and other stakeholders; bilingual is a plus
• A strong attention to detail and problem-solving skills with the ability to follow procedures
• A proven ability to manage multiple tasks simultaneously while remaining aware of surroundings and priorities
• A sound judgment, discretion, and a high level of integrity when handling confidential information
• Proficiency in Microsoft Office applications (Word, Outlook, Excel)

Benefits

The company offers a comprehensive benefits package that includes:

• Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays
• Medical, Dental, and Vision Insurance and Flexible Spending Plan
• Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership
• Education and Tuition Reimbursement
• Employee Assistance Program for our employees and their immediate family members

Pay

The salary range for this position is $20.00 - $22.00 an hour commensurate with experience and education.

Schedule

Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.