Part-Time Assistant Community Manager - Concord, CA

About the role

USA Multifamily Management, Inc. manages residential multifamily communities throughout California and Nevada, specializing in Tax Credit; Section 42 (LIHTC) properties. As a subsidiary of USA Properties Fund, Inc., they offer a collaborative work environment, regular training opportunities, career development planning, an employee referral bonus program, and employee recognition and appreciation events.

Responsibilities

• Maintains compliance with all general and community-specific regulations, including LIHTC, Bond, MHP, RHCP, and/or HOME program requirements.
• Ability to understand and present information.
• Ensures paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department and/or third party.
• Ensures initial applications are completed within two weeks of application date and completes resident recertifications on time.
• Capacity to work on multiple tasks while balancing work quality with meeting deadlines.
• Ability to use critical thinking to solve problems.
• Works collaboratively with others to reach community/company goals.
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Consistent efforts to maximize rental income.
• Supports reviewing the aged receivables report regularly and collecting outstanding balances from existing and past residents.
• Assists community manager with review of community financials and expenses.
• Ability to post resident rent payments; posting subsidy/housing rent payments where applicable.
• Develops and maintains positive, professional relationships with internal and external stakeholders.
• Handles resident complaints, concerns, and special requests as directed by the Community Manager.
• Monitors marketing efforts and develops new strategies.
• Responds to incoming leasing inquiries (waitlist, telephone, email, walk-in), and maintains a current database of all traffic-related activities.
• Completes required monthly reports.
• Uses proper personal protective equipment (PPE) when completing a task.
• Addresses and reports any potential safety hazards to supervisors immediately upon discovery.

Requirements

• Minimum of six (6) months of on-site property management experience at a Tax Credit; Section 42 property (LIHTC).
• Computer skills in Microsoft Word, Excel and Outlook.
• Strong skills in customer service and sales.
• Experience in YARDI Voyager is a plus.
• Must have a valid driver’s license from the state in which you reside.
• High School Diploma or GED preferred, but not required.

Benefits

• Regular training opportunities and career development planning.
• Employee referral bonus program.
• Employee recognition and appreciation events.

Pay

Competitive salary depending on experience, starting at $23 - $25 per hour.

Schedule

Part-time, 3-day work schedule for a total of 20 hours per week.