Part-Time and Full-Time Lateral Public Safety Dispatcher II

About the role

The City of Rohnert Park is seeking to hire a Part-Time and Full-Time Lateral Public Safety Dispatcher I/II. For Part-Time, this is a non-benefitted, temporary position that may work 30-40 hours per week during the training period, typically 3-6 months. After training is complete, the position has a flexible schedule or per diem schedule, typically 5-40 hours per week.

Responsibilities

• Receives law enforcement, fire, medical, and other emergency calls and dispatches public safety units and other City resources following prescribed procedures.
• Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit.
• Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units.
• Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned.
• Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files.
• Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies.

Requirements

• A minimum of two years of dispatching experience within the last three years with a public agency.
• Successfully completed your Communications Training Program in your current agency.
• Possess a California P.O.S.T. Basic Certificate.

Qualifications

• Equivalent to completion of the twelfth (12th) grade.
• Two years of dispatching experience with a public agency within the last three years.
• Licenses and Certifications:
  • Valid California Driver's License by time of appointment.
  • P.O.S.T. Basic Dispatcher certificate.

Skills

• Knowledge of functions, principles, and practices of law enforcement agencies.
• Terminology and procedures used in public safety dispatching.
• Operation of computer-aided communications equipment, including multiple telephone lines and radio systems.
• City and County geography, maps, streets, landmarks, and driving directions.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
• Principles and practices of data collection and report preparation.
• Business arithmetic and basic statistical techniques.
• Basic principles of record keeping.
• Tactics for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination.
• Computers and software programs to conduct, compile, and/or generate documentation.
• Use of tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Benefits

• $1.00 /hour for any hours worked between (9:30 pm -7 am).
• Overtime pay at 1.5 times your regular hourly rate for any hours worked on a City recognized holiday.
• Sick hour accrual - 1 hour of paid sick leave for every thirty (30) hours worked beginning on the first day of employment.

Pay

• Part-Time: $36.06 -$43.80 per hour.
• Full-Time: $36.06 -$43.80 per hour.

Schedule

• Part-Time: 30-40 hours per week during the training period, typically 3-6 months.
• Full-Time: Flexible schedule or per diem schedule, typically 5-40 hours per week.