Part-Time Admissions Services Representative

About the Office of the Vice President for International Affairs (IU Global)

The Vice President for International Affairs and the teams of staff in OVPIA's offices are the stewards of international activity across all campuses of Indiana University (IU). We provide strategic leadership and advocacy for all international programs and projects and coordinate the resources necessary to sustain their growth. Our goal is to enable as many students, faculty, and staff as possible to pursue international and intercultural knowledge and experiences and to become engaged global citizens. OVPIA provides leadership and support for IU's international efforts. Within IU Global, the Office of International Services (OIS) is dedicated to helping international students and scholars achieve their goals. Our staff recruit, admit, and enroll international students from all over the world. We provide social and cultural programming and visa- and immigration-related advising among other assistance to all international students and scholars.

Department Specific Responsibilities

• Responds to a broad range of inquiries from students regarding International Admissions.
• Serves as a point of contact via phone and email inquiries on admissions process and status of applications for international applicants and other clients with requests for services and information related to international admissions and OIS procedures.
• Affords assistance in scheduling meetings with admissions staff for international student applicants.
• Might respond to requests for information; determines appropriateness of release of information under established university and federal policies; transmits information, if appropriate.
• Maintains a working knowledge of international education systems.

Education and Experience

• Required: High school diploma or equivalent (such as HSED or GED).
• Preferred: Some office-related experience in a university setting, experience handling complex customer service situations.

Skills

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Highly thorough and dependable.

Pay and Schedule

Bloomington, Indiana Ferguson International Center $15.00 per hour

Benefits

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. Occasional domestic travel is required. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance.
• Health savings account with generous IU contributions.
• Healthcare and dependent care flexible spending accounts.
• Basic group life insurance paid by IUV.
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance.
• Base retirement plan with generous IU contributions, subject to vesting.
• Voluntary supplemental retirement plan options.
• Tuition subsidy for employees and family members taking IU courses.
• Generous paid time off plans.
• Paid leave for new parents and IU-sponsored volunteer events.
• Employee assistance program (EAP).

Career Level and Job Family

Career Level: Part Time Employee
Job Function: Part Time Employee
Job Family: Part Time Employee

Additional Information

To guarantee full consideration, please submit your application within 5 business days of the Posted Date. If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online.

You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.