Part-time Administrative Support Coordinator - Evenings

About the role

Gateway Rehab Center (GRC) has an opening for a Part-time Administrative Support Coordinator who provides administrative and operational support to the outpatient programming at our East Liberty, PA location evenings Monday-Thursday. This position reports to an Outpatient Manager.

Responsibilities

• Processes patient evaluations, admissions, and discharges in Electronic Health Records.
• Assists in scheduling individuals for services with Electronic Health Records.
• Greets visitors and patients and notifies staff as people arrive for appointments.
• Completes word processing, data entry, and filing duties.
• Trains new administrative staff in office procedure and electronic medical record use.
• Monitors patient liability and payment rate, including tracking patient liability, reminding patients, and referring nonpaying patients to site manager. Also, accepts patient liability payments and makes bank deposits.
• Coordinates and processes patient drug screening.
• Answers multi-line phone in a professional and pleasant manner, screens, and correctly directs calls to the appropriate staff.
• Answers visitor inquiries and provides basic information as to services and programming.
• Performs clerical duties as needed.
• Audits patient charts, including admissions and discharges.
• Supports operations of doctor/nurse day, including scheduling appointments, authorization and ordering of patient medication, and communication with pharmacies.
• Orders supplies needed for office operations.
• Ensures office equipment is functional and takes responsibility for smooth functioning of office.
• Generates and responds to correspondence.
• Maintains neat and organized appearance of the lobby and front desk area.
• Supports site medical records, including maintaining patient records and finalizing patient record after discharge.
• Attends site and operations meetings as needed.
• Performs related duties as needed.

Requirements

• High School diploma or GED.
• Pass PA Criminal Background Check.
• Obtain Child Abuse and FBI Fingerprinting Clearances.
• Pass drug screen.
• 2-Step TB Test.
• Obtain CPR/First Aid Certification.

Preferred Qualifications

• Post high school, business or professional school graduate.

Skills

• Strong communication and organizational skills.
• Solid computer proficiency and experience.

Work Conditions

Substance Use Disorder Treatment Center. Office-based.