Parks Senior Training & Safety Program Specialist

About the role

Build the Future of Parks Through Training, Safety, and Career Development

Responsibilities

• Researches, designs, and implements curriculum and training for assigned programs to ensure improvement of outcomes.
• Maintains knowledge of technological changes in training methods and incorporates new and emerging mediums.
• Develops metrics to analyze the effectiveness of training.
• Oversees, develops, and participates in delivering training related to departmental and assigned program area needs.
• Assesses training needs through surveys, focus groups, colleague interviews, and management input; designs and adapts programs and workshops to meet the department/program needs.
• Conducts or participates in program-related training for new employees.
• Develops and/or recommends training in any areas identified as needing improvement.
• Collaborates with subject matter experts, managers, and supervisors as appropriate.
• Provides one-on-one coaching and mentoring; facilitates unit team-building workshops as needed.
• Oversees or assists with the career progression program.
• Serves as a liaison to community professionals, other agencies, and the public; responds to complaints and concerns relating to training or performance issues.
• Coordinates travel arrangements for training as needed.
• May provide back-up support to other programs or units as needed.

Requirements

• Working knowledge of instructional design methodologies and the ability to apply them in assessing and addressing diverse learning needs, skill levels, and job competencies across a broad employee population.
• Knowledge of the principles, procedures, and practices of staff development and professional training.
• Exceptional verbal and written communications skills, presentation skills, including the ability to exercise a high degree of interpersonal skills and professionalism.
• Strong organizational and coordination skills.
• Proficiency with computers and knowledge of Windows, Word, PowerPoint, Excel, and program-specific databases or systems.
• Ability to assess, develop, and deliver effective training.
• Ability to effectively train others; ability to objectively review and evaluate the performance and work of employees.
• Ability to research and analyze data, develop and deliver effective presentations and training workshops in a comprehensible delivery system to large and small groups of individuals, and convene and facilitate group discussions or focus groups with internal and external resources.
• Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.
• Ability to communicate and work effectively with co-workers, clients, other agencies, community professionals, external agencies, and the public.
• Ability to provide excellent customer service.
• Ability to efficiently plan, schedule, and organize.
• Ability to work independently and in a team environment.

Qualifications

• High school diploma or equivalent education.
• One year of training, facilitation, or related experience.

Skills

• Curriculum design and instruction.

Benefits

N/A

Pay

$70,000.00 - $80,000.00 annually

Schedule

Monday through Friday, from 8:00 am – 4:30 pm, subject to change.