Parking & Valet Supervisor, Workplace Transportation

What You'll Do

• Lead daily parking and valet operations across assigned Tesla Fremont sites, including materials inventory, lot assignments, traffic flow optimization, and peak-period demand management; own parking and valet metrics and KPI's including utilization rates, wait times, and customer feedback
• Supervise, coach, and develop parking and valet staff, including onboarding and training new employees, managing daily scheduling and shift coverage, conducting performance evaluations, setting clear expectations, delegating task assignments, and implementing corrective action plans when needed
• Deliver exceptional customer service as the primary on-site point of contact for parking inquiries, guest relations, and escalations; ensure service standards are consistently met across all teams and sites and proactively resolve complaints to maintain positive customer experiences
• Manage visitor and event parking logistics, including coordinating parking requests, executing lot blockoffs, overseeing traffic control and directional signage, supporting transportation and event planning teams, and ensuring seamless execution for high-volume events and VIP visits
• Ensure compliance with safety regulations, conduct regular lot inspections, investigate and document incidents or accidents, coordinate with Security and Facilities teams, maintain emergency procedures and evacuation protocols, and uphold Tesla safety and quality standards
• Oversee vendor relationships and equipment maintenance, implement and manage parking and valet technology systems, track operational budgets and expenses, generate reports on key performance indicators, and identify process improvements to enhance efficiency and customer experience

What You'll Bring

• Minimum 3 years of experience in parking operations, valet services, transportation, or related workplace operations. Minimum 1-2 years of supervisory or lead experience preferred
• Excellent verbal and written communication and presentation skills, including Microsoft Office (Excel, PowerPoint, Outlook)
• Strong strategic thinker with leadership, coaching, and conflict-resolution skills
• Advanced organizational and time-management skills; ability to multitask in a fast-paced environment
• Evidence of exceptional ability; performs effectively independently and in a team

Benefits

• Competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
• Medical plans > plan options with $0 payroll deduction
• Fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Details of Participation

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.