Parking Services Attendant

About the role

Parking and Transportation Services is seeking a customer-focused Parking Services Attendant to be a welcoming and knowledgeable presence on campus while supporting safe, accessible and orderly parking throughout the University at Buffalo campuses. This position will primarily serve the UB South Campus and will provide a combination of customer service, parking guidance and enforcement. The Parking and Transportation Services is dedicated to balancing the demand of parking allocation and transportation alternatives to best serve the UB community. Our key services include providing inter- and intra-campus transportation (including parking shuttles), enforcing parking regulations and promoting more sustainable transportation options.

Responsibilities

• Parking Ambassador – Serves as a front-line parking information ambassador, providing courteous, accurate and helpful customer service to students, faculty, staff and visitors; provides directions, parking information and assistance to help customers navigate the campus parking; provides assignments at the Fronczak Information & Visitor Booth, an important first point of contact for prospective UB students and their families visiting campus for tours.
• Parking Booth Attendant – Provides coverage at information booths and parking office, issuing parking access passes and collecting fees, when applicable, from faculty, staff, students and visitors; completes daily accounting closeout procedures and accurately records deposit totals in accordance with department guidelines.
• Parking Enforcement – Enforces parking rules and regulations throughout the campuses by identifying violations and issuing parking citations in accordance with University parking regulations; assists motorists in need of support by performing services outlined within the Motorist Assistance Program; utilizes University fleet vehicles to patrol campus and travel between campuses as needed.
• Parking Lot Conditions & Space Availability – Patrols campus parking areas by vehicle, monitoring general parking lot conditions and space availability; tracks space availability within assigned zones throughout the day and reports issues or concerns to department leadership.

Schedule

The standard work schedule is 8:00 a.m. to 4:30 p.m., Monday through Friday, with a rotating assignment in the Parking Booth, which has a 7:00 a.m. to 3:30 p.m. shift, Monday through Friday.