Parking Lot Attendant - Kansas City, MO

Position Summary

The Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests. This role includes directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The ideal candidate is friendly, detail-oriented, and comfortable working outdoors in all weather conditions.

Primary Objective

To deliver great customer service while maintaining a safe, clean, and efficient parking environment. This includes helping guests, enforcing parking policies, and supporting overall lot operations.

Key Responsibilities

• Ticketing & Payments - Issue tickets, handle payments accurately, and track money and paperwork responsibly.
• Reporting & Documentation - Complete shift logs, track tickets and revenue, and document parking activity.
• Administrative Support - Label keys, record vehicle details, and maintain organized records of parked cars.
• Security & Compliance - Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Lot Maintenance - Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Customer Service - Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & Communication - Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & Attendance - Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Additional Duties - Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Qualifications

• A high school diploma or GED is required.
• Previous customer service experience is preferred, but a positive, helpful attitude is essential.
• A valid driver’s license and reliable transportation are required.
• Candidates must maintain a clean motor vehicle record, with no more than three moving violations within the past three years.
• Successful completion of a background check is required and must be maintained throughout employment.
• Must be able to stand, walk, and lift up to 50 pounds for extended periods.
• Comfortable working indoors and outdoors in various weather conditions.
• A clean, professional appearance and adherence to uniform and grooming standards are required.
• Schedule flexibility is essential, as shifts may include nights, weekends, and holidays.