Parking Enforcement Supervisor - Driving

Responsibilities

• Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
• Supervise enforcement officer(s) and assist with job-related clerical/office work.
• Provide customer service by answering questions regarding directions, events, building locations, and parking policies.
• Issue citations and warnings for non-compliance using a computerized handheld device or manual tickets.
• Impound, boot, or relocate vehicles as directed.
• Train enforcement officer(s) in parking-related duties.
• Participate in programs to improve client and customer satisfaction.
• Aid maintenance staff with duties related to parking equipment and facility upkeep and maintenance.
• Assist event staff with activities related to parking for events.
• Aid office staff with activities related to permit sales during peak seasons.
• Create schedules and daily deployments.
• Review/gather parking-related data.
• Perform other related duties as assigned.

Qualifications

• Must have certain traits and abilities to achieve expected levels of performance, including exercising sound independent judgment and maintaining a high level of customer service.
• Knowledge of geography of the area they are enforcing.
• Ability to use a hand-held computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others in a courteous and tactful manner.
• Ability to walk for extended periods of time.
• Ability to work in all weather conditions.
• Must be 18 years of age or older at time of hire.
• Availability to work special shifts, including 2nd shift, 3rd shift, and weekends, if required.
• Valid state-issued driver’s license with a current address and acceptable driving record.
• Physical demands and work environment: regular standing, walking, use of hands, talking, and listening; exposure to outside weather conditions including snowstorms and extreme heat; potential exposure to dangerous traffic situations; safety consciousness required.

Salary Range

$31.00 per hour

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Long/Short Term Disability
• Life Insurance
• Accident Insurance
• 401(k)
• Paid Time Off

About the Role

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. We are reinventing parking to make the everyday experiences of living, working, and playing remarkable, giving us back our most valuable asset, time.

Benefits

Eligible employees will participate in various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off. SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting in all job classifications without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.