Parking Enforcement Specialist - Nashville, TN

Towne is an arrival‑through‑departure experience company that provides best‑in‑class parking and hospitality solutions with a fully integrated technology platform. With 14,000 team members, Towne delivers seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, parkers, co‑workers, and clients.
• Patrol and monitor each lot to ensure that only authorized vehicles are parked.
• Enforce lot rules by issuing citations to non‑paid or time‑expired parkers according to pre‑approved guidelines.
• Manage lot signage, including taking down, repairing, and assembling signs.
• Maintain lot cleanliness by picking up trash, cleaning signage, and performing general lot maintenance.
• Troubleshoot parking meters and related equipment when applicable.
• Prepare reports and file paperwork regarding violations and citations.
• Ensure compliance with local, state, and federal laws.
• Perform seasonal tasks such as snow removal by shoveling, salting, and operating a snow thrower.
• Perform other duties as assigned.

Qualifications

Education: High school diploma or general education degree (GED) preferred.

Licensure / Certification: Must be at least 18 years of age, pass a criminal background check and drug screen, and possess a valid driver’s license with a clean driving record.

Work Experience: One to three months of related experience and/or training, or an equivalent combination of education and experience.

Knowledge & Skills:

• Ability to provide excellent customer service to guests.
• Ability to be trained to operate and maintain revenue‑control equipment.
• Skilled in maintenance and upkeep of a facility.
• Ability to log information and perform mathematical computations quickly and accurately.
• Some knowledge of personnel policies and procedures.
• Proficiency with a calculator and fee computer.
• Good written and verbal communication skills.
• Willingness to work outdoors in all weather conditions.
• Ability to exercise initiative, sound judgment, and discretion under varying conditions.
• Ability to establish and maintain effective relationships with the public, agencies, and coworkers.
• Ability to operate a motor vehicle.
• Ability to stand for the length of the shift.
• Ability to lift, push, and pull up to 50 pounds.

Pay

Hourly base pay is $17 per hour plus commission. Compensation is competitive and based on skills, experience, education, training, and location.

Schedule

Work schedule varies based on shifts.

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• 401(k) retirement savings plan (eligibility depends on job classification, length of employment, and hours worked)

Working Conditions & Physical Demands

The majority of work is performed outdoors for extended periods, including exposure to extreme heat and cold. Employees may be provided with weather protection, but temperature changes are not always mitigated.

• Regularly required to talk or hear; frequently required to sit or stand for extended periods.
• May need to run, walk, handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl.
• Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment.
• Physical exertion: occasionally lift up to 50 lb, frequently lift up to 25 lb, and constantly lift greater than 10 lb.
• Travel up to 5 % may be required.