Parking Enforcement Officer

Pay Rate: $18.00 - $19.00 per hour

About the role

Propark Mobility is currently hiring a Parking Enforcement Officer for seasonal part-time opportunities to start immediately. This position patrols assigned areas to observe vehicles for parking violations and issues citations as needed.

Responsibilities

• Patrols an assigned area to observe automobiles, motorcycles, commercial vehicles, and other vehicles for parking violations in multiple locations.
• Issues citations for improper parking, such as parking in crosswalks, sidewalks, preferential areas, or other restricted zones.
• Operates license plate reading technology through a touch screen interface.
• Supervises towing and removal of vehicles by contracted vendors.
• Checks the operational condition of enforcement vehicles and performs routine operator maintenance, such as fueling.
• Completes data required for citations, including violation type, time, date, location, vehicle license plate number, and/or vehicle identification number.
• Performs trash pickup at multiple locations.
• Applies a "Barnacle" device to vehicles in violation.
• Exercises proper judgment, tact, and diplomacy in dealing with the public.
• Provides the company’s standards of service with each customer, including maintaining uniform appearance, stating the company greeting, answering questions, and resolving issues.
• Completes small cleaning or maintenance tasks as assigned by local management.
• Handles other special projects as assigned by location management.

Requirements

• At least 18 years old.
• High School degree preferred but not required.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with employees and customers.
• Ability to provide customer resolution in a professional and friendly manner.
• Availability for mornings, evenings, and overnight shifts.

Preferred Qualifications

• 1+ years of customer service experience.

Physical Demands and Working Conditions

The physical demands and work environment described are representative of those required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Physical Demands: The employee will be required to stand, walk, sit, use hands to handle tools or controls, reach with hands or arms, talk, and hear. Must occasionally lift and/or move objects up to 25 lbs.
• Work Environment: The employee may be subjected to prevailing weather conditions. Regular exposure to fumes and airborne particles. Noise levels can range from minimal to moderate.

Benefits

• Free parking while working at assigned Propark location(s).
• Flexible scheduling, paid holidays, and wellness programs.
• Free and confidential Employee Assistance Program (EAP) providing 24/7 support and resources, including 3 free counseling sessions for employees and household family members.
• Seven paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.
• For full-time employees: Paid vacation, an extra day off on your birthday, and a comprehensive benefits package including medical, HSA, FSA, dental, vision, 6 supplemental insurances (e.g., commuter benefits, pet insurance), and 401k.

Schedule

Part-time, seasonal role from now until mid-October. Schedule will vary and may include mornings, evenings, and overnight shifts.