Parking Cashier Augusta Regional Airport ( Overnight )

Department: Operations - Field (OPS001) • Location: 1501 Aviation Way, Augusta Regional Airport • Shift: 11:00 PM – 7:00 AM, Monday – Thursday

About the role

At Reimagined Parking, we believe great people drive great results. We are looking for an organized and detail-oriented individual to join our team as a Parking Cashier. This role ensures accurate cash and electronic transactions, secure cash management, and a clean, safe, and welcoming environment for all guests while delivering exceptional customer service.

Responsibilities

• Accurately process cash, credit card, and other payment transactions
• Maintain organized cash drawer and tickets at all times
• Prepare cash control and summary sheets neatly and accurately
• Report all cash overages and shortages promptly
• Ensure adequate change is available throughout the shift
• Complete shift and daily reconciliations of receipts, cash, and charges
• Perform revenue drops following location-specific procedures
• Secure all funds and control documents in deposit bags prior to deposit
• Greet and depart guests in a friendly, courteous, and professional manner
• Provide exceptional customer service by being pleasant, helpful, and solution-oriented
• Resolve customer complaints quickly and efficiently, escalating when necessary
• Answer guest questions and provide clear information regarding parking procedures
• Communicate respectfully and professionally with guests, clients, and teammates
• Issue and/or collect visitor parking tickets
• Match visitor ticket forms when original tickets cannot be located
• Assist guests entering or exiting the property
• Answer telephone calls promptly and courteously, when required
• Maintain a clean, orderly, and safe cashier booth and surrounding work area
• Clean and organize the interior of the booth and booth windows
• Ensure signage and equipment are clean and free of vandalism or graffiti
• Walk the parking lot to pick up trash and replace garbage liners as needed
• Ensure supplies are stocked, properly stacked, and organized
• Maintain a safe and secure work environment at all times
• Lock windows and doors and secure cash if leaving the booth for any reason
• Report all accidents, incidents, suspicious activity, or safety concerns immediately
• Adhere to all company policies, procedures, and safety standards
• Follow Reimagined Parking dress code and grooming standards
• Ensure punctuality and accurate timecard punches at the start and end of each shift

Requirements

• Must be at least 18 years of age
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the United States and able to provide documentation verifying eligibility

Skills & Qualifications

• Excellent customer service and interpersonal communication skills
• Ability to communicate clearly and professionally with guests
• Strong attention to detail and accuracy
• Basic math and cash-handling skills
• Ability to learn quickly and make sound decisions in a fast-paced environment
• Previous cash-handling experience is an asset
• Previous customer service experience preferred

Pay

$13.00 per hour

Benefits

Full Time Only

• Generous Paid Time Off: 10 days of paid time off, plus 8 paid holidays
• Comprehensive Health Plans: Medical, Dental, and Vision coverage for you and your family
• Company-paid basic life and short-term disability insurance; additional options for loved ones
• 401(k) Plan with generous employer match and immediate vesting
• Employee Assistance Program: Behavioral health care for you and your family
• Parental and Caregiver Leave

Part Time

• 401(k) Plan with generous employer match and immediate vesting
• Paid sick leave based on state laws and regulations
• Employee Assistance Program: Behavioral health care for you and your family

If this position is union-represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).