Parking Cashier - Overnight

Location: Reno, Nevada
Job Type: Full-Time and Part-Time available

About the role

Join our team and keep our customers moving! As a Parking Cashier / Customer Service Representative, you'll play a vital role in creating a welcoming experience for customers while ensuring the smooth operation of our parking facility.

Responsibilities

• Welcome customers with a friendly, professional attitude and provide outstanding service.
• Direct patrons to available parking spaces and assist during peak traffic periods when parking is limited.
• Verify your cash bank and work area supplies at the beginning of each shift.
• Issue parking tickets and accurately record required transaction information.
• Process payments through cash, credit card, validations, and other approved methods.
• Secure and handle cash according to company policies and procedures.
• Process special transactions, including lost tickets, grace-period tickets, and other exceptions.
• Provide accurate change and receipts for all customer transactions.
• Maintain accurate daily records, including vehicle counts, transactions, validations, and exception reports.
• Keep the cashier booth clean, organized, and professional at all times.
• Answer customer questions, resolve concerns, and ensure every interaction ends on a positive note.
• Assist with light cleaning, maintenance duties, and other projects as assigned by management.

Requirements

• At least 18 years of age.
• Previous cash handling experience (1 year preferred).
• Customer service experience with a focus on professionalism and problem-solving.
• Strong verbal and written communication skills.
• Ability to work efficiently in a fast-paced environment.
• Ability to safely operate vehicles with automatic or standard transmissions.
• Professional, dependable, and customer-focused mindset.
• Ability to remain courteous and calm while resolving customer concerns.

Preferred Qualifications

• High school diploma or equivalent.
• Previous experience in parking operations, hospitality, retail, transportation, or a customer-facing role.

Benefits

Grow Your Career

• Promotion from within – We invest in our people and provide opportunities to advance.
• Career development opportunities in a growing mobility and parking organization.

Enjoy Great Perks

• Free parking (where applicable)
• Flexible scheduling
• Paid holidays and wellness benefits
• Birthday floating holiday for eligible employees
• Employee Assistance Program (EAP) with confidential support available 24/7 for employees and household family members, including free counseling sessions

Comprehensive Benefits For Full-Time Employees

• Medical, Dental, and Vision Coverage
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) Retirement Plan
• Pet Insurance
• Commuter Benefits
• Supplemental Insurance Options
• Paid Vacation Time

Pay

$20.00 per hour

Schedule

Overnight (must be available to work on weekends)