Parking Cashier

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences—no fumbling with tickets, machines, apps, or credit cards. Just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking because it’s important, everywhere, and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere to make everyday moments remarkable—giving us back our most valuable asset: time.

Responsibilities

• Treat each customer with respect and kindness, ensuring every interaction delivers on the SP+ Promise of making every moment matter.
• Be at work every scheduled day, on time and in uniform, ready to assist customers.
• Count the “bank” of revenue at the beginning of shift to ensure the starting total is correct.
• Collect cash and/or validations while maintaining security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or re-compute bills from tickets showing the amount due per customer.
• Operate a cash register (manually or by machine), calculate transaction costs, and display the amount to the customer.
• Quote prices for parking services upon customer receipt.
• Provide directions to city locations and assist customers to ensure they reach their destinations easily and efficiently.
• Complete lost ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently; ask a supervisor for assistance when needed.
• Answer the telephone promptly and courteously.
• Maintain cleanliness of the booth and pick up trash in the surrounding area.
• Conduct timely checks to ensure proper inventory of necessary work aids and supplies in the booth.
• Verify the log of shift transactions against the bank of “revenue” on hand.
• Compile the “bank” of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of the facility, and cars left in the facility (if applicable) while preparing the shift report of transactions.
• Perform any other duties assigned by the supervisor.

Requirements

• Less than high school education or up to one month of related experience or training, or an equivalent combination of education and experience.
• Availability to work special shifts, including 2nd shift, 3rd shift, and/or weekends, depending on location hiring needs.
• Valid state-issued driver’s license with a current address and acceptable driving record (required only if driving a company vehicle or on company business).
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals; ability to make change.
• Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors, and other employees.
• Ability to apply common sense understanding to carry out detailed but standard written or oral instructions; ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to use a clock (standard/military time), calculator (optional), or credit card machine to handle transactions.
• Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
• Ability to effectively respond to customer problems or complaints.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms.
• Occasionally required to walk and sit.
• Specific vision abilities required include close vision.

Pay

$16.00 per hour

Benefits

• Medical, dental, and vision insurance
• Flexible spending accounts
• Long-term and short-term disability insurance
• Life insurance and accident insurance
• 401k retirement plan
• Paid time off

Location: Salt Lake City, UT