Parking Ambassador (PT) - Tulsa

About the role

Be The Face Of Great Parking Experiences At Premium Parking, we create great places. As a Parking Ambassador, you'll play a key role in delivering a positive experience for every guest who visits our facilities. You'll be the friendly face customers interact with, helping keep operations running smoothly while creating a safe, welcoming, and organized environment.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure
• Answer questions about parking rates, payment options, directions, and site information
• Direct traffic and guide vehicles safely and efficiently into parking areas
• Aid guests with concerns and help resolve issues professionally
• Support event parking operations and high-traffic periods
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
• Promote a safe environment by following company procedures and reporting hazards or incidents

Qualifications

• Strong customer service and communication skills
• Ability to provide friendly, professional guest service
• Ability to work independently and maintain professionalism at all times
• Comfortable using smartphones or handheld devices for operational tasks (training provided)
• Ability to stand and/or walk for an entire shift
• Ability to work outdoors in varying weather conditions
• Ability to read and comprehend verbal instructions and written correspondence