Parking Ambassador

Patrol and Enforcement

• Enforce campus parking rules and regulations using LPR technology.
• Document and maintain records for parking lot and structure fill rates and population counts.
• Prepare files for parking lot and structure conditions, reporting damages or other issues as needed.
• Handle parking complaints and arrange for tow and impound of vehicles.
• Boot vehicles for violating University Parking Rules and Regulations.
• Provide exceptional customer service.
• Communicate between dispatch office and other ambassadors to efficiently complete tasks.

Technology and Equipment

• Operate two-way radios.
• Use touch screen tablets.
• Use mobile printers.
• Use License plate recognition software.

Customer Service and Communication

• Act as a point of contact for the enforcement team, explaining regulations and expectations to customers.
• Communicate between dispatch office and other ambassadors to efficiently complete tasks.

Qualifications

• High school diploma or equivalent and at least 3 years of relevant experience.
• Valid driver’s license and proficient driving skills.
• Proficient in operating a personal computer and related software.
• Good time management, oral and written communication skills.
• Able to work independently and move 35+ lbs. on occasion.
• Able to work in all weather conditions.