Parking Ambassador (PT) - Saginaw

Available shifts: varying shifts, based on event schedule.

About the role

As a Parking Ambassador, you'll play a key role in delivering a positive experience for every guest who visits our facilities. You'll be the friendly face customers interact with, helping keep operations running smoothly while creating a safe, welcoming, and organized environment.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure
• Answer questions about parking rates, payment options, directions, and site information
• Direct traffic and guide vehicles safely and efficiently into parking areas
• Assist guests with concerns and help resolve issues professionally
• Support event parking operations and high-traffic periods
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
• Promote a safe environment by following company procedures and reporting hazards or incidents

Requirements

• A friendly, guest-focused attitude and strong communication skills
• Ability to stay attentive and proactive in a fast-paced environment
• Ability to work independently while maintaining high service standards and operational awareness

Qualifications

• Strong customer service and communication skills
• Ability to provide friendly, professional guest service
• Ability to work independently and maintain professionalism at all times
• Comfortable using smartphones or handheld devices for operational tasks (training provided)
• Ability to stand and/or walk for an entire shift
• Ability to work outdoors in varying weather conditions
• Ability to read and comprehend verbal instructions and written correspondence

• Previous customer service, parking, or hospitality experience (preferred)
• Valid driver’s license (may be required based on site)

About Us

We're more than a parking company. We're a team committed to innovation, hospitality, and creating exceptional customer experiences. Every day, our employees help deliver convenient parking solutions that keep communities, businesses, and events moving.