Parking Ambassador | Part-Time | Iowa State University - Parking

Responsibilities

• Match the guest's parking pass and provide real-time guidance to the parking location.
• Process cashless guest payments.
• Direct vehicles on campus roadways and through parking lots and to parking stalls.
• Carry out routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations, including moving equipment such as traffic cones, barrels, delineators, movable signage, and barricades to ensure efficient operations.
• Follow and comply with safety regulations and standards.
• Perform basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

Qualifications

• A high school education or equivalent.
• One year of previous experience in a parking-related role.
• Basic arithmetic skills.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings, and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.

Pay

The position pays an hourly rate of $15.00.

Schedule

This position will remain open until September 25, 2026.

Benefits

Benefits for Part-Time roles: 401(k) savings plan and 401(k) matching.