Parking Ambassador II
The Car Park · Raleigh, NC · 3 wk ago
OTHRFull-time
About the role
The Parking Ambassador II performs a variety of tasks for multiple parking garage locations, while delivering service that exceeds our customer/client's expectations. The role involves working closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure cleanliness and safety standards are always met of each assigned parking facility.
Responsibilities
- Travel to multiple parking garages assisting with daily parking operations.
- Greet arriving and departing guests in a friendly and courteous manner.
- Provide escort service to customers.
- Perform vehicle counts on location throughout shift to ensure garage does not overfill available spaces.
- Backup the Leads when pay machine deposits are pulled.
- Observe and assist customers with vehicle jump starts.
- Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
- Control traffic at entrances and exits as needed; perform any general maintenance tasks as directed by the Facility or Operations.
- Immediately report accidents, incidents, or safety concerns to Supervisor.
- Always communicate professionally with guests, clients, and teammates.
Requirements
- Excellent customer service skills
- Capacity to work in various weather conditions
- Aptitude to follow verbal/written directions
- Capability to show up to work on time and on the required days
- Valid Driver’s license
- Must pass background and drug test
- Must submit to MVR check
- Minimum age of 18 years old
- Previous customer service experience, preferred
Qualifications
There are no specific qualifications mentioned in the job posting.
Skills
- None specified in the job posting.
Benefits
- 18 days of Recharging your Battery (PTO)
- Paid Parental Leave
- Volunteer Time Off (VTO)
- Paid holidays
- Bereavement
- Medical, Dental, Vision
- Flexible and health spending accounts
- Short term disability
- Critical illness and accident benefits
- Life insurance
- Tuition reimbursement
Pay
No specific pay details are provided in the job posting.
Schedule
No specific schedule details are provided in the job posting.