Parking Ambassador Evening and Overnight - Tampa

Responsibilities

May Include:

• Provide friendly, professional assistance to customers exiting the parking facility.
• Aid customers with questions, concerns, and general parking-related inquiries.
• Resolve customer concerns efficiently while maintaining a positive customer experience.
• Maintain awareness of lane conditions and communicate operational concerns to supervisors.
• Monitor and assist customers at parking exit lanes to ensure smooth traffic flow.
• Assist customers with payment transactions, tickets, validations, and parking access issues.
• Troubleshoot basic equipment issues and report malfunctioning equipment promptly.
• Assist customers experiencing lost tickets, payment discrepancies, or access issues according to established procedures.

Requirements

• High School education or equivalent.
• Previous cashier and/or customer service training helpful.
• A history of working in the public service industry.
• Solid employment record and previous experience handling cash.
• Basic arithmetic skills.

Qualifications

• High School education or equivalent.
• Previous cashier and/or customer service training helpful.
• A history of working in the public service industry.
• Solid employment record and previous experience handling cash.
• Basic arithmetic skills.

About the Role

The Exit Ambassador serves as the first point of contact for customers experiencing questions, payment concerns, equipment issues, or exit delays at the parking facility. This position requires a professional and courteous approach while maintaining efficient traffic flow and ensuring compliance with parking procedures.

Benefits

ABM offers a comprehensive benefits package, including but not limited to health insurance, retirement plans, and paid time off. For more information, visit ABM Employee Benefits | Front Line Team Members.

Pay

The pay for this position is competitive and commensurate with experience.

Schedule

The schedule for this position is typically full-time, with flexible hours to accommodate the operational needs of the parking facility.

Skills

The ideal candidate should demonstrate strong communication skills, problem-solving abilities, and the ability to remain calm and professional in a fast-paced, customer-facing environment.

Benefits

ABM offers a comprehensive benefits package, including but not limited to health insurance, retirement plans, and paid time off. For more information, visit ABM Employee Benefits | Front Line Team Members.

Contact Information

To apply for this position, please visit ABM's careers website at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal.